“Professionalism – complete and accurate work. Communication – return telephone calls, contact me to discuss and clarify issues and keep we up to date with changes in laws that directly affect me. Being a medium sized organisation, Talbots generally, and Greg specifically, are always available to me. Talbots are large enough to have a range of services and skills but not so big that each client remains an individual they care about, and not considered just a client number.”